Privacy Policy

Introduction

At Universal Cabs, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services or website, www.universalcabs.co.uk.

1. Information We Collect

We collect the following information when you use our services:

Name
Contact details (phone number, email)
Booking information (pickup/drop-off locations, time)
Payment information (if applicable)

2. How We Use Your Information

We use your personal data to:

Process bookings and communicate with you about your trip.
Improve our services based on your feedback.
Ensure regulatory and legal compliance.

3. Data Sharing

We do not share your personal data with third parties except when necessary to provide our services (e.g., sharing your booking information with our drivers) or when required by law.

4. Data Security

We take data security seriously and have implemented appropriate physical, technical, and administrative measures to safeguard your personal information.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us analyze website traffic and improve functionality. You can adjust your browser settings to block cookies if desired.

6. Your Rights

Under UK law (the Data Protection Act 2018), you have the right to:

Access the personal data we hold about you.
Request corrections or updates to your data.
Request the deletion of your data, subject to legal or regulatory requirements.

7. Changes to the Policy

We may update this Privacy Policy from time to time. Please review this page regularly for any changes.

Contact Information

For questions or requests regarding your data, please contact us at:

Universal Cabs
Website: www.universalcabs.co.uk
Phone: 01473 222 333
Email: universalcabs21@gmail.com