• Ipswich , UK
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01473 222 333

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Terms and Conditions

 

Introduction

Welcome to Universal Cabs. By using our services or website, www.universalcabs.co.uk, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before booking or using our website.

Services

  • Universal Cabs offers long-distance taxi services, airport and seaport transfers, and local trips within a 10-mile radius of Ipswich.
  • All bookings are subject to availability and confirmation.

Booking Process

  • When making a booking, you must provide accurate and complete information, including the pickup location, destination, and contact details.
  • A confirmation will be sent via email or text once the booking is finalized.

Pricing

  • Prices for our services will be provided at the time of booking and will include any applicable taxes. We reserve the right to adjust prices due to unforeseen circumstances (e.g., changes in fuel costs).
  • You will be informed of any changes before your trip.

Payment

  • Payment is required at the time of booking or upon completion of the journey, depending on the agreement made.
  • We accept payment via credit/debit cards and cash.

Cancellations and Modifications

  • Cancellations must be made at least 24 hours before the scheduled pickup time to avoid any charges.
  • Cancellations made less than 24 hours in advance may be subject to a cancellation fee.
  • Modifications to bookings are subject to availability and must be requested at least 24 hours in advance.

Liability

  • Universal Cabs will not be held responsible for any delays caused by traffic, weather, or any other conditions beyond our control.
  • We are not liable for any loss, damage, or injury that occurs during your journey unless caused by our negligence.

Use of the Website

  • You agree not to misuse the website, including, but not limited to, attempts to hack, introduce malicious software, or post harmful content.
  • We reserve the right to suspend or terminate your access to our website at any time without notice.

Changes to the Terms

  • We reserve the right to update these Terms and Conditions at any time. Please check back regularly for updates.

Contact Information

For any questions or concerns about our services or these terms, please contact us at:

Universal Cabs
Website: www.universalcabs.co.uk
Phone: 01473 222 333
Email: universalcabs21@gmail.com